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Terms and conditions of use

Sales conditions

LEATHER BIS is the only owner of the site www.bisbag.it / www.bisbag.com and all its additional domains that lead to the site. BIS BAG is a registered trademark and on this site you can find its products.

Terms of use

GENERAL CONDITIONS OF USE OF CHECK OUT OF E-COMMERCE

Following are the general conditions governing the relations and access check out the eCommerce www.bisbag.it / www.bisbag.com and use of all services and content are present here such as: images, text, trademarks and logos, color combinations, structures and software.

Every person accessing or using the site becomes the site user and accepts, immediately applicable conditions, which are applied Independently from Sales conditions concerning additional purchases on the site. Non-compliance or acceptance of these conditions inhibits the user to further access, use, or use of the various services on the site. The conditions described above and below have been edited to date 25.11.2015 and have immediate value and continuous in time.

Item No. 1:

For relationships between LEATHER BIS owner of the site and the user applies the Italian law.

Item No. 2:

Access to the site www.bisbag.it / www.bisbag.com and all his redirect is free. The website www.bisbag.it / www.bisbag.com is managed by Allyou.srl. The user using the website claims to accept the site "as is." Allyou.srl is alien and is not responsible for any damages, direct or indirect, that could possibly result from the use of the website and its services. Allyou.srl may change without notice replace update or improve any section, text or image of the site all to improve the navigation and use for its users.

Item No. 3:

Online Privacy Policy

All data transmitted to us, through registration, access and use of the website will be treated in accordance with the rules of "Protection of online privacy," which can be read in full in the privacy page

 Item No. 4:

Obligations

The user or the site operator must undertake not to transmit, distribute, post, communicate or store information and other materials:

  • Content, images, or other materials protected by copyright or revealing trade secrets;
  • Content, behavior or other obscene, defamatory, threatening, harassing, abusive, libelous, sexually explicit;
  • Messages, or unwanted content or behavior that constitute advertising or solicitation, surveys, chain letters;
  • Attachments, messages, content containing viruses, Trojan horses, worms, time bombs and other items intended to damage, intercept or misused data, information, physical and logical structures of BIS LEATHER, other parts of the site or the users themselves.

The user registering at the site also will not:

  • Register with false or incomplete information;
  • Pay and then allow others to use your user name or password, once registered;
  • eliminate or modify materials or other information of other users of the site.
  • improperly collect or otherwise obtain information about others, including e-mail addresses, without the express consent and knowledge of the owner;
  • Log on to the site protected data or to which you are not authorized and violating the system or the security measures of the Site;
  • To act so as to overload so unreasonable or disproportionately large physical and logical systems of the site, including through actions of "flooding", "spamming", "mail bombing" or "crashing";
  • Use any device, software or other programs in order to compromise, groped to compromise or alter the operation of the site; and groped to decipher, decompile, disassemble or reverse engineer the software that makes up or forms part of the site;
  • Use or groped to use engines, software programs, tools, agents or other mechanisms (such as: spiders, robots, ...) that allow you to navigate or search the site without using the engines or search agents of the same.

Any illicit behavior or behavior does not comply with these provisions shall be prosecuted according to the law through the competent authorities.

Item No. 5:

Copyrights and industrial directive

All copyright rights to the contents of the website (including, without limitation, text, graphics, photographs, images, user interface) and the selection, coordination and arrangement thereof are the exclusive property of LEATHER BIS, its affiliates or third party licensees. No statement in case contained in this site shall grant any license or industrial rights on the LEATHER BIS or third party copyright.

Item No. 6:

Hyperlinks (links)

The site may contain links (links) to other Web sites. Allyou.srl assumes no responsibility for any content or services offered by third parties, nor does it guarantee the technical availability, reliability, legality of any material or information contained in the linked websites. Similarly, the possible inclusion of a link does not entail any type of association, merger or participation LEATHER BIS with the owners and the contents of the linked web sites.

Item No. 7:

Duration and modification of these conditions

LEATHER BIS reserves the right to change, without notice, these General Conditions for Access and Use. Any changes will take effect immediately from the first publication on the website and until any new changes.


Payments and payment methods

The site www.bisbag.it / www.bisbag.com allows you to buy online and handicrafts made in Italy present, accepting credit card (through Paypal) as a payment method.


Proof of Purchase / Invoice

Once payment is made, you will send the receipt in your email. All prices that displays within the site pages and in the shopping cart are inclusive of taxes. Only on your explicit request to be made before payment can request an invoice by completing the required fields you will be suggested.


Web Security

www.bisbag.it / www.bisbag.com ensures a safe shopping because it uses the highest security standards to protect your personal data and information related to your credit card from unauthorized access. Your transactions are protected using the most advanced technological systems and coding (SSL).


Returns Service

Returning to rethink

If the product you bought does not satisfy you, you can return it to the seller, without specifying the reason and without penalty, within 14 days from when you received. In order to return the product must, within that period, please contact our service rendered to the email shop@bisbag.com communicating your afterthought. Upon receipt of the request made our service will send you a code for the restitution and an address to which to return the goods.

After communicating your reconsideration, received code and the address you send the product. The costs for such shipment will be charged to you. Once received the product from you returned and verified its integrity (the returned product must be no signs of wear, abrasions, nicks, scratches, deformations, etc., Complete with all the elements and accessories, accompanied by instructions / notes / manuals attachments, from packaging and original packaging and certificate of guarantee, if any), will be returned all amounts that you paid to purchase less shipping charges.

If the product is found to be damaged, you will not be entitled to its return. We point out that you will not return to rethink the products that are not intact and those that have been made or that have been customized in execution of your order or which by their nature can not be returned or are liable to deteriorate or expire rapidly .

Repairs and replacements for non-compliance

No later than 24 months from the date of delivery of the goods, you can request the repair or replacement of products which do not conform to what is stated in the contract if it withdraws from the failure of the product purchased within two months after its discovery. However, if the remedy you choose is impossible or excessively expensive, the seller will opt for the other. If instead the repair and replacement are impossible or excessively expensive, you can ask for a price reduction or termination of the contract.

The costs for shipping of faulty merchandise, opera by the hand used for repair and the materials used will be entirely borne by the seller. You will not have the warranty for noncompliance if you were aware of the defect, or if the defect could not be ignored with the utmost care, or if the same results from instructions or materials provided by You.

If the defect is minor and its repair or replacement are impossible or prohibitively expensive, you will only be entitled to a price reduction. In any case, the causal transport must be "made to repair." The transport and possible insurance and sending the new merchandise will be charged to the seller. These conditions remain valid even if you stood up a memorandum error or product defect. Remember, it is imperative to follow the return process.

Timing

The new goods will be shipped once we receive the original products.


Refunds

How much will be refunded?

The administrative reimbursement costs are borne by www.bisbag.it / www.bisbag.com, it will then be refunded the value of the product returned, excluding shipping costs.

As it will return the money?

The shop operates from the European Union, which is why all transactions, even in foreign currencies are translated into euros as a result of the payment. For payments in foreign currency other than Euro, www.bisbag.it / www.bisbag.com still returns the amount in euros. Be careful: the currency amount to be calculated on the exchange rate on the day when the reimbursement is made. Any currency risks are therefore your responsibility.

When will the refund be?

The refund will be processed as soon as the returned product arrives in our warehouse or until we receive proof that we've returned the returned product, whichever situation occurs first.

Be careful: If you paid by credit card, refunds to be visible on your statement may take a few weeks. The refund will appear with the description "Reimbursement made of n ............ ............".


Customer care

For any issue or clarification on the above description, contact email our support at shop@bisbag.com service.

Home delivery

The delivery of the products you've purchased on www.bisbag.it / www.bisbag.com can be done through courier Italian post office within 5 working days throughout Italy, from the date of order. The shipping costs, unless otherwise stated, are added to the total cost of the order and are specified during checkout, before you conclude the purchase process. The costs are calculated automatically based on weight, volume of units and that geographical segment.

The expedition

You can check the delivery status in your personal page, thanks to references will be communicated via e-mail when the order.

Order status

You can control the various states of your order by logging in to your private area using the login.

Customer Care

We are at your disposal to answer your direct questions from 09.00 to 17.00 Monday to Friday. You can contact us by sending an email to: shop@bisbag.com. Our staff is at your disposal for all your needs, curiosity, problematic and consists of experts who can give you useful information about the products to orders and payments.


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